Privacy Policy
This Privacy Policy explains how Next4 Enterprises LLC, doing business as LDPWorkshop (“LDPWorkshop,” “we,” “us,” or “our”), collects, uses, discloses, and retains personal information when you use ldpworkshop.com and related services, features, content, and applications (collectively, the “Service”).
This policy should be read together with our Terms of Service.
1. Information we collect
The information we collect depends on how you use the Service.
Information you provide
We may collect:
- Account information, such as your email address, username, authentication information, and account status;
- Profile information, such as your display name, biography, location information you choose to provide, profile image, visibility settings, and social preferences;
- Age-screening information, including your year of birth and confirmation that you are at least 18;
- Gear and setup information, including parts, configurations, measurements, notes, photographs, activity history, and related records;
- Reviews, ratings, comments, catalog corrections, photographs, reports, moderation appeals, and other User Content;
- Follow and follower relationships and associated visibility preferences;
- Communications you send to us, including support, privacy, safety, moderation, catalog, copyright, and legal requests; and
- Information you provide when participating in surveys, research, promotions, or future paid features.
Information collected automatically
When you use the Service, we and our service providers may automatically collect:
- Device and browser information;
- IP address and approximate location that may be derived from it;
- Page views, referring pages, full page URLs, clicks, feature interactions, and web-vital or performance information;
- Authentication, security, fraud-prevention, and rate-limit logs;
- Error and diagnostic information; and
- Cookies and similar technologies used for authentication, preferences, security, and analytics.
Information from third parties
We may receive information from authentication providers, hosting and infrastructure providers, analytics providers, email-delivery providers, error-monitoring providers, manufacturers or brands submitting catalog corrections, and other users who interact with or report content.
2. Age screening
You must be at least 18 years old to create an account, submit User Content, or otherwise provide personal information through LDPWorkshop.
We collect your year of birth to screen for account eligibility, maintain a record of compliance with our age requirements, and support age-related account restrictions. We retain it while your account remains active and delete or deidentify it when your account is deleted, subject to the retention exceptions described below. We do not use birth-year information for advertising or sell it to third parties.
If the information you provide during account setup indicates that you are not eligible, we do not complete registration. Any temporary registration record created before the screen was completed is disabled and deleted immediately upon eligibility determination, subject to temporary retention where necessary for security, abuse prevention, or legal compliance.
We do not retain the submitted birth year from an ineligible user after the screening process except where temporarily necessary to prevent circumvention, protect the Service, or comply with law.
Users under 13 may not create accounts. If our age screen indicates that a user is under 13, we do not retain submitted information except where temporarily necessary to prevent circumvention, protect the Service, or comply with law.
3. How we use information
We use personal information to:
- Create, authenticate, administer, secure, and support accounts;
- Operate and provide profiles, setups, catalogs, reviews, following relationships, feeds, and other Service features;
- Display content according to the visibility choices available in the Service;
- Maintain and improve the community parts catalog;
- Process content reports, moderation appeals, catalog corrections, safety reports, privacy requests, and copyright notices;
- Communicate with you about the Service, account activity, changes, security, support, and legal matters;
- Detect, prevent, investigate, and address fraud, abuse, security incidents, unauthorized automation, and violations of our Terms;
- Analyze use, troubleshoot errors, measure performance, and improve features;
- Maintain legal, compliance, audit, and dispute-resolution records;
- Enforce our Terms and protect users, LDPWorkshop, and third parties; and
- Comply with applicable law and valid legal process.
Where applicable law requires a legal basis, we process information based on performance of a contract, our legitimate interests, compliance with legal obligations, protection of vital interests, or consent, depending on the context.
4. Public content and social features
LDPWorkshop allows certain information and content to be public. Depending on the features and visibility settings you use, public information may include:
- Your profile page at ldpworkshop.com/p/[username], if your profile is set to public;
- Setup pages you choose to make public;
- Public part reviews, displayed with your username and linked to your profile;
- Public photos, descriptions, and other content included in a public profile or setup;
- Your follower and following lists, if you enable the applicable display setting; and
- Other activity or content that the Service identifies as public when you submit or publish it.
Public content is visible to anyone, including people without an account, and may be indexed by search engines or shared by others. Automated collection of public content is prohibited by our Terms of Service, but we cannot guarantee that third parties will comply.
When you follow another user, that user can see that you follow them. Changing content from public to private limits future visibility through LDPWorkshop but may not remove copies previously indexed, cached, captured, downloaded, or shared by third parties.
5. Analytics
We use PostHog, provided by PostHog, Inc. in the United States, to collect product-usage and technical information. This includes page views, feature interactions, clicked elements, full page URLs, referring pages, browser and device properties, IP addresses, and pseudonymous identifiers. For authenticated users, these events may be associated with your account identifier. IP addresses collected through PostHog may be used for approximate geolocation before events are stored.
We use this information for product analytics, troubleshooting, and Service improvement — not advertising — and do not sell it to third parties. PostHog retains this data for 30 days.
We do not currently use PostHog session replay, canvas capture, or form-field capture. We do not currently send browser console logs to PostHog.
If we materially change our analytics configuration — including enabling session replay, console-log collection, or additional data capture — we will update this Privacy Policy before or when the change takes effect.
6. How we disclose information
We may disclose information as follows.
Service providers
We use third-party service providers to operate portions of the Service. Their handling of data is governed by their agreements, security practices, and privacy policies. These providers may include hosting, database, authentication, content-delivery, analytics, email-delivery, error-monitoring, security, and support providers. The specific providers and functions may change as the Service evolves.
Public and other users
We disclose content and profile information according to the public and social features described in Section 4 and the settings available in the Service.
Legal, safety, and enforcement purposes
We may disclose information where we reasonably believe disclosure is necessary to comply with law or valid legal process; enforce our Terms; investigate fraud, abuse, security issues, or intellectual-property claims; protect rights, safety, or property; or respond to an emergency.
A copyright counter-notification may be forwarded, including its contact information, to the person who submitted the original copyright notice, as explained in our Terms.
Business transfers
We may disclose or transfer information in connection with a proposed or completed financing, merger, acquisition, restructuring, sale of assets, bankruptcy, or similar transaction, subject to applicable law.
With your direction or consent
We may disclose information when you direct us to do so or provide consent.
We do not sell personal information to third parties. We do not use personal information for third-party behavioral advertising.
7. Data retention and account deletion
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to operate the Service, maintain account and community records, comply with law, resolve disputes, protect security, and enforce agreements.
Account deletion
You may request account deletion by contacting privacy@ldpworkshop.com. We will take reasonable steps to verify your identity and aim to complete deletion or deidentification of active-account data within 30 days after verification.
When your account is deleted, we delete or deidentify personal information associated with your active account. Data may remain temporarily in:
- Backup systems, until overwritten under our standard backup cycle;
- Security and fraud-prevention logs;
- Vendor systems, subject to provider retention periods;
- Legal, compliance, and dispute-resolution records; and
- Copyright, litigation, or other legal holds.
Public reviews remaining at account deletion are deidentified from your account: your username, profile link, account identifier, and other account-level attribution are removed, while the review text and rating are retained. You may delete individual reviews before requesting account deletion.
If retained review text continues to identify you after account deletion, you may contact privacy@ldpworkshop.com to request further deidentification or deletion where required by applicable law.
Factual contributions to the parts catalog may be retained in deidentified form to preserve catalog accuracy. We may retain aggregated or deidentified analytics information that is no longer reasonably linked to you.
We retain a limited record of a deletion request and our response for compliance, security, and dispute-resolution purposes. We may retain information where otherwise required by law, necessary to enforce our Terms, or needed to exercise or defend legal rights.
Inactive accounts
We do not currently have an automatic inactive-account deletion policy. We may adopt one in the future with appropriate notice.
8. Your choices and rights
Depending on your location and applicable law, you may have rights to:
- Access personal information we hold about you;
- Correct inaccurate information;
- Delete personal information;
- Obtain a portable copy of certain information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Appeal certain privacy decisions; and
- Lodge a complaint with a data-protection authority.
You may manage available profile and content settings through the Service. To exercise a privacy right, contact privacy@ldpworkshop.com. We may need to verify your identity and may deny or limit a request where permitted by law.
We aim to respond within the period required by applicable law. Where no specific period applies, we aim to respond within 30 days after verification.
Residents of jurisdictions with comprehensive privacy laws may have additional rights under those laws. We will not discriminate against you for exercising a legally protected privacy right.
9. International data transfers
LDPWorkshop is operated from the United States. Your information may be processed on servers located outside your country of residence, including in the United States.
Where applicable law requires safeguards for international transfers, we use recognized legal mechanisms, which may include adequacy decisions or contractual protections approved by relevant authorities. You may contact privacy@ldpworkshop.com for additional information about international processing and applicable safeguards.
10. Security
We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, access controls, and periodic review of security practices.
We use third-party service providers to operate portions of the Service. Their handling of data is governed by their agreements, security practices, and privacy policies.
No system is completely secure. We cannot guarantee that unauthorized access, interception, loss, misuse, or disclosure will never occur. You are responsible for maintaining the security of your credentials. If you believe your account has been compromised, contact support@ldpworkshop.com promptly.
11. Cookies and similar technologies
We use three types of cookies and similar technologies:
- Authentication: a session cookie keeps you signed in and is required for the Service to function;
- Preferences: a locale cookie stores your language preference; and
- Analytics: a pseudonymous device identifier cookie is used for product analytics as described in Section 5.
No advertising, tracking, or marketing cookies are used. Browser controls may allow you to block or delete cookies, but doing so may affect Service functionality, including authentication.
12. Third-party links and services
The Service may link to third-party websites, manufacturers, retailers, resources, or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review them before providing information.
13. Changes to this Privacy Policy
We may update this Privacy Policy as the Service, our practices, or legal requirements change. We will update the “Last updated” date when we make changes.
If a change materially affects how we use or disclose personal information, we will provide notice by email, through the Service, or by another appropriate method, and seek consent where required by law.
14. Contact us
Privacy requests and questions: privacy@ldpworkshop.com
Account security and support: support@ldpworkshop.com
Moderation: moderation@ldpworkshop.com
Catalog corrections: catalog@ldpworkshop.com
Safety and recalls: safety@ldpworkshop.com
Copyright: copyright@ldpworkshop.com
Formal legal notices: legal@ldpworkshop.com
Next4 Enterprises LLC, doing business as LDPWorkshop
1872 Pleasantville Rd, Ste 1 PMB 1215
Briarcliff Manor; NY 10510
Telephone: 914-298-7941